I am very upset to inform that I have followed up multiple times with your team. when i placed the order for the luggage tags, there was a technical glitch with your website. i had paced an order for 1 each but i was charged for 2 each. very unprofessional of your team to not get back to me. they had promised a refund of Rs 1200 for the extra luggage tags which were not ordered by me .
I am very sure to not recommend your brand any further, nor i will be making any future purchases after seeing your customer service.
just fyi, Bharti from your team is aware about this whole issue.